Frequently Asked Questions

Pre-Event Information

What is Day Out with Thomas™?

Who is Thomas the Tank Engine?

What are the appropriate ages for Day Out With Thomas?

Where is the event?

When is the event?

When do tickets go on sale?

How much are tickets?

How do I purchase tickets?

Who needs tickets?

What is included in the ticket price?

How will I receive my tickets?

Are there any refunds?

Will Thomas the Tank Engine be there?

Will Sir Topham Hatt be there?

Do you recommend purchasing tickets in advance?

Event Day Information

What times do trains depart?

When should we arrive for our train ride with Thomas?

Is there assigned seating on the train?

How long is the train ride?

Am I limited to just one train ride?

How do I get to there?

Is there parking available on site?

Is there an additional charge for parking?

What if there is inclement weather?

Are cameras allowed?

Will food be available on site?

Are strollers permitted?

Is the event handicap accessible?

Are pets allowed?

Is there lodging available in the area?

How do I find out about other Day Out with Thomas events?

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